Upon receipt of a CARE referral, the CARE Team will review the information provided and then strategize the best way to follow-up. Individuals who make a referral may be contacted by a representative of the CARE Team for more information or clarification. Depending on the circumstances, that individual may not receive specific information about how the CARE Team plans on responding to their referral.
Examples of responses may influence the following:
- The CARE Team may determine that there is no need for further action but will monitor the situation and concern.
- A CARE Team representative will circle back around to the referral source and provide suggestions and ways to respond to the concerning behavior.
- A CARE Team representative may reach out to the individual of concern directly to provide support and resources.
- If the situation requires immediate action, such as situations where the individual is an immediate threat of harming self or others, the CARE Team may coordinate with Campus Security or the Boise Police Department to assist in the response.
The CARE Team will take reasonable steps to maintain the privacy of those who make a referral if requested. If the circumstances don’t allow privacy to be maintained, this will be discussed with the person making the referral. On occasion, the nature and context of the report may make it easy for the individual to speculate the reporting source.
CARE stands for Campus Assessment, Resource, and Education. It is the purpose of the CARE Team to:
- Help create a campus culture where the shared value of caring is upheld.
- Review reports of concern about members of the Boise State University community including students, faculty, staff, and visitors.
- Monitor and assess activity in the campus community to identify signs of potential threat as early as possible.
- Educate the campus community on by-stander intervention, bias incidents, crisis management, monitoring behavior, and threat assessment.
- Serve as consultants to members of the Boise State University community to support them in monitoring and assessing behavior and building plans to manage it.
- Maintain a database of historical reports of concern.
- Reviewing reported behaviors of concern and developing appropriate responses for members of the campus community, to include students, faculty, staff and guests to the university
- Assessing the composition of the CARE Team and adding members when appropriate
- Developing any needed policies, protocols and procedures to formalize CARE Team actions in regards to reports of concern about students, faculty, staff and guests to the university
- Develop and implement education and outreach plans to ensure that processes and contacts are well known by the campus community
Having clear procedures and plans of action when behavioral issues arise is critical to ensure the safety and security of the entire campus community. The CARE Team will provide leadership and guidance on these processes and also respond to inquiries and issues as they arise.
The CARE Team is a multi-disciplinary campus committee and includes representatives from the following offices: Office of the Dean of Students, Health Services, Campus Security and Police Information, Student Affairs and Enrollment Management, Human Resources, General Counsel, Housing, and Provost.
Christian Wuthrich, Office of the Dean of Students
Lauren Oe, Office of the Dean of Students (Chair)
- John Kaplan, Campus Security and Police Services
- Kim Marks, Human Resources
Trisha Garcia-Brown, Counseling Center
Becky Broadbent, Office of General Counsel
- Alicia Estey, Institutional Compliance
Christina Schwiderski, Housing and Residence Life
Tana Monroe, Public Safety – Threat Assessment
Rob Gallas, Boise Police Department Lieutenant for Boise State University
- Tomas Baiza, Advising and Academic Enhancement
Every member of the Boise State community can do something to show that they care. The biggest thing you can do to help a person is to provide support. Consider looking over the tips below that include many ways we can all help and support members of our community. Helping often means getting others involved whose expertise and responsibility it is to work with individuals who may be struggling.
- Find a private, comfortable place to talk.
- Make sure you have set aside adequate time for the discussion and are not rushed or preoccupied.
- Try to be calm and relaxed. Pay attention to your demeanor and tone of voice, trying to maintain a calming presence.
- If the discussion is initiated by you, try to be as specific as possible about the behaviors that are concerning. Provide examples of your observations in a direct but non-judgmental way.
- Ask open-ended questions to help clarify.
- Express interest, care, and concern. Remember that although what they are sharing may not seem like a crisis to you, it still feels like one to them.
- Be direct about the limits of your ability to assist them. Help them explore options available to them and the cost and benefit of each option. Remember that even though you think they should seek professional help, it is ultimately their choice.
- Don’t ignore comments about suicide, violence, or harm to self or others. If you have safety concerns, contact Campus Security and Police Information at (208) 426-6911 or the Boise Police Department at 9-1-1.